Are usability issues hurting your workflow? Unsure of how to handle system scaling with your business? Ad-hoc, project-based or contract-based we can assist you where necessary.
Did You Know?
We use RMM (Remote Monitoring and Management) tools to proactively Manage, Monitor and Control. These tools allow us to detect and resolve issues before your users notice them. We work with you to configure your bespoke solution to best suit you, with custom reports, thresholds and self-healing all fitted to your exact needs.
Support Bundles
The Essentials
Badger Manage, Monitor, Control
Patch management
Unlimited Desktop Help Desk IT support
Support Number
Dedicated Account Manager
Predefined alerts and notifications
Hardware and software procurement
8am - 5pm Mon-Fri R200 p/user (minimum 5 devices)
The Essentials Plus
SLA+
Antivirus/AntiMalware
Antispam(GMAIL or Office 365 Compatible)
Regular Auditing
Office 365 Backup
Server and domain Support
Office 365 Tenant Management
Network/VPN/Firewall Support
Customized alerts and notifications (email/sms)
8am - 5pm Mon-Fri R450 p/user
Ultra
Arranged on premises meetings
Extended operating hours
Mobile device management
POPIA+GDPR Review and Certification
Security Essentials
8am - 6pm Mon-Fri R650 p/user
Support Categories
Workstations
R350 p/hour R250 p/device
Windows MacOS Hardware & Software MS Office Suites Malware Removal Data Security Date Backup Drive Space Monitoring
Servers
R650.00 p/hour R450.00 p/device
Windows Server Linux Hypervisors Azure, AWS, Google Microsoft AD Networking Support Application Support Collaboration Services
